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Jul. 21, 2019 | Sunday
Local News
Meet Peninsula Flooring’s new owners: Art and Carol Hubert
The Peninsula Flooring team: Carol Hubert, Art Hubert (owners), Samantha O’Brien and Wendy Janzen. (Brittany Carter/Niagara Now)

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Born and raised in Niagara-on-the-Lake, Art Hubert and his wife Carol, the new owners of Peninsula Flooring, are taking the already trusted name in local flooring and building on it.

They’re aiming to provide the best in product selection and customer service. The couple took over the flooring business at 13 Henegan Rd., which has been in operation since 1963.

Since the Huberts’ bought the business in 2017, Peninsula Flooring has held on to the core business model and concept – providing expert service at competitive pricing. While the basic quality of service remains untouched, the Huberts have been eager to update the business with a fresh and innovative eye.

This Saturday, May 4, Peninsula Flooring will hold a public open house at the store. From 9 a.m. to 2 p.m., the community is invited to browse the variety of products and styles available, learn about the latest innovations and trends in flooring and meet and interact with the knowledgable staff on hand.

Bringing in more brand names, products and options for flooring and tile, the Huberts want you to know you can count on the staff’s combined years of experience in home renovation to help find the best options available.

Come into the store to see the large selection of custom area rugs, quartz countertops, wall and floor tile, and all installation materials, including the full line of Schluter products.

Boasting they have “hottest styles and trends” in available selections, Peninsula Flooring also offers free quotes, professional installation and in-home consultations with flooring experts.

The showroom has been entirely remodelled since they took possession of the business. After in-house updates and renovations, it’s like stepping into an entirely new location.

Walking into the showroom, you’re met with positive, knowledgable staff and friendly faces; exceptional customer service is their claim to fame. Not only will you be greeted promptly and with positivity, you’ll be given in-depth information about the different products Peninsula Flooring carries. From standard vinyl and carpeting to loose-lay options, and everything in between, there’s something on hand to suit the style and budget of any renovation project.

The Huberts’ drive to deliver in-depth product knowledge is evident in their desire to continue working closely with existing staff of the business. Treated as members of the family, the team at Peninsula Flooring come together to provide a dynamic flooring experience.

Customer service specialists Wendy Janzen and Samantha O'Brien have been in the industry for more than two decades. Janzen has been with Peninsula for 20 years and O'Brien for nine years.

"Sometimes customers come in not knowing what they want. With Wendy and Samantha's product knowledge, they can learn anything about flooring," Hubert says, "As much as they're willing to absorb."

Providing more than just the products, they educate customers on available options.

Able to help those with a clear idea of their renovation’s vision to those unsure of the direction they’re headed in their update, the staff at Peninsula are quick to offer advice and suggestions.

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